Questions? Reach a real person:

Request a refund

Every Pup Class program is backed by a 30-day money-back guarantee. The process depends on which product you purchased — read the details below or see our full guarantee page.

You can also email our support team directly — whatever's easier.

By submitting this form you confirm that the information provided is accurate. Refund requests are reviewed against our Terms of Service §6. Starter program refunds (under $10) are processed immediately. $47+ refunds are reviewed within 2 business days.